¶ Step 1: Click "Confirm" button
This error is to check whether the download file is consistent with the content of the file on the cloud platform. When this error occurs on the printer, first click "Confirm" button.
¶ Step 2: Reprint the same file
Then print the same file again, and the printer downloads and verifies whether the content of the file is consistent with the content of the file on the cloud platform.
If the above steps do not provide assistance or if you encounter any other issues during subsequent use, we recommend that you create a support ticket.
The after-sales engineers will assist you in finding a solution to the problem(Reply time :1 working day)
Please click this link to submit your ticket: