You will need to disconnect the power cord and remove it when inspecting the motherboard harness.
S1.5 Allen key
S2.5 Allen key
Gently pull the printhead connection wire to check whether the printhead connection wire is loose. If the printhead cable is loose, use the S1.5 allen key to tighten the two screws holding the printhead cable.
Use S2.5 Allen key to remove the two screws securing the bottom plate.(Note: You will need to disconnect the power cord and remove it when inspecting the motherboard harness.)
Gently pull the motherboard end printhead connection cable, check whether the print ead connection cable is loose.(Note: You will need to disconnect the power cord and remove it when inspecting the motherboard harness.)