¶ Troubleshooting guide
The reason for this malfunction is that when using AI inspection and time-lapse photography functions, the machine did not detect the presence of a camera connected.
¶ 1.Troubleshooting steps
¶ Step 1: Check the USB port and connection cable
Please check if the camera connection cable and USB port are properly plugged in, and if there is any looseness between the camera connection cable and the camera.
¶ Step 2: Check the icon connected to the screen
Check if there is a camera icon in the upper right corner of the screen.
¶ 2.Other
If the previous troubleshooting methods were unsuccessful in resolving the issue. we recommend that you create a support ticket. The after-sales engineers will assist you in finding a solution to the problem(Reply time :1 working day)
Please click this link to submit your ticket:
After-sales Ticket Submission Page