The reason for this error code is: the model has more than 8 colors in the slicing software.
No more than 8 colors can be added.
If the above steps do not provide assistance or if you encounter any other issues during subsequent use, we recommend that you create a support ticket.
The after-sales engineers will assist you in finding a solution to the problem(Reply time :1 working day)
Please click this link to submit your ticket:
After-sales Ticket Submission Page