¶ 1.Slice parameters problem
¶ Step 1: Check the layers thickness
1.Open Anycubic Workshop software, then click "Machine"-"Resin"-"Edit Resin"
2.Check whether the layers thickness is correct.
¶ Step 2: Check the X-Pixel Size and Y-Pixel Size
1.Open Anycubic Workshop software, then click "Machine", check whether the size is correct.
¶ Step 3: Check the maximum print size
1.Open Anycubic Workshop software, then click "Machine", check whether the maximum print size is correct.
¶ 2.Slice file problem
1. If the slice file is invalid or cannot be printed, this error message is also displayed. Please re-slice and then print the slice file.
¶ 3.Compatibility issues
1. Please check whether the machine Settings for slicing files are the same as the printer. If you select Photon Mono M7 Pro when slicing files, but use Photon Mono M5S Pro to print slicing files, this error will occur. Please select the correct printer to re-slice.
2. Please click "Help" - "Check for Updates" to check whether the slicing software version is the latest version. If not, please update the slicing software to the latest version and re-slice. If the slicing software is the latest version, please uninstall the slicing software and download it again.
If the above steps do not provide assistance or if you encounter any other issues during subsequent use, we recommend that you create a support ticket.
The after-sales engineers will assist you in finding a solution to the problem(Reply time :1 working day)
Please click this link to submit your ticket: