When this pop-up window appears after powering on, it is recommended to restart the machine to see if the problem still exists.
Before troubleshooting, make sure to turn off the printer and disconnect the power cord to ensure safe operation.
Note: Please remove the printing platform and material box, and raise the Z-axis cantilever to facilitate the removal of the tension detection board.
①Remove the silicone sleeve on the Z-axis cantilever and set it aside for subsequent installation.
②Tilt the printer and replug the tension sensor connection cable. Turn on the machine to see if the error pop-up window still appears. (If the error still occurs, please continue with the next step)