The machine installation generally takes about 15 minutes to assemble, but it may vary depending on personal hands-on ability.
Vibration detection takes about 4 minutes, PID correction takes about 6 minutes, and automatic leveling takes about 10 minutes.
The maximum nozzle temperature is 260 degrees; the maximum hot bed temperature is 90 degrees;
420 mm (L) ×420 mm (W) ×500mm (H)
① Check whether the motor wire is loose.
② The corresponding limit switch may not be triggered normally. Check whether the movement of the corresponding axis is disturbed, and make sure that the limit switch wire is firmly connected.
① Check whether the extruder motor wire is loose.
② Make sure the extruder gear is firmly fixed on the motor shaft.
③ The print head may not be cooled enough. Make sure the print head cooling fan is working properly.
④ The nozzle may be clogged. Try heating the nozzle to 230°C and manually squeeze out the filament to clear the blockage, or use a fine needle to clean the nozzle during preheating.
① The key to whether the model can adhere to the platform is whether the distance between the nozzle and the platform exceeds 0.2mm during the first layer. If it exceeds this distance, the model will not adhere well.
You need to adjust the Z-axis compensation or re-level it.
② When slicing the model, set the printing platform adhesion to "Brim", which helps to enhance adhesion and prevent warping problems.
① The movement speed or printing speed may be too fast. Try to reduce the printing speed.
② The X/Y axis belt may be too loose, or the pulley is too loose.
① The retraction distance is insufficient. Increase the retraction distance in the slicing software.
② The retraction speed is too slow. Increase the retraction speed in the slicing software.
③ Enable the Z-axis lift during retraction in the slicing software, and the lift height is about 0.25mm.
④ The printing temperature may be too high, resulting in strong fluidity of the filament. The printing temperature can be slightly lowered.
If the previous troubleshooting methods were unsuccessful in resolving the issue. we recommend that you create a support ticket. The after-sales engineers will assist you in finding a solution to the problem(Reply time :1 working day)
Please click this link to submit your ticket: