Before proceeding with the replacement, ensure that the printer turned off and disconneche power to ensure safe operations.
Use an M3.0 hex key to loosen and remove the screws securing the tensioning rod. Set aside the removed spacers, screws, and anti-loosening nuts.
Take the new tensioning rod and use the M3.0 hex key to reinstall and secure it in place.
If the length of the tensioning rod is insufficient, you can adjust the length of the fixed screws at both ends of the tensioning rod.
If the above steps do not provide assistance or if you encounter any other issues during subsequent use, we recommend that you create a support ticket.
The after-sales engineers will assist you in finding a solution to the problem(Reply time :1 working day)
Please click this link to submit your ticket:
After-sales Ticket Submission Page