We recommend using the printer in advance to print a camera stand for the installation of camera.
K2 Series Camera Stand (Old Version)
K2 Series Camera Stand (New Version)
① Connect the camera to the camera USB interface of the printer.
②Insert the camera into the housing. Secure it to the right side of the printer's X axis.
Click Settings → Cloud Platform on the printer interface, click Add Machine on the APP, and scan the printer QR code.
Select the printer, click the print task, and turn on the camera.
When the APP camera screen displays normally, the installation is successful.
If the above steps do not provide assistance or if you encounter any other issues during subsequent use, we recommend that you create a support ticket.
The after-sales engineers will assist you in finding a solution to the problem(Reply time :1 working day)
Please click this link to submit your ticket:
After-sales Ticket Submission Page