① Select the consumable color to be replaced on the control screen, and click return after selecting.
② After the consumable is returned to the Teflon tube.
③ Slowly pull out the consumable from the multi-color box, and then roll the consumable and place it.
① Replace the consumable, put the consumable to be replaced into the multi-color box, and select the corresponding feed port to load the consumable. (Please straighten the consumable before loading).
② After the multi-color box is fed, select the corresponding consumable on the control screen, and you can print this consumable color.
If the above steps do not provide assistance or if you encounter any other issues during subsequent use, we recommend that you create a support ticket.
The after-sales engineers will assist you in finding a solution to the problem(Reply time :1 working day)
Please click this link to submit your ticket: