As shown in the figure, this situation will only occur in Anycubic Photon Workshop v2.0 of the slicing software (the 3.0 version added a model file repair function, which will be described in detail below). Part of the model becomes gray, and there are two possible scenarios:
¶ 1. Slicing software inside the model partial / overall graying (dark gray when not selected).
File problem ：
¶ 1) The model size exceeds the print space,
You could scale the model to the right size.
¶ 2) The model's local/overall normals are reversed
You need to re-adjust the export or Windows 10 app store to use 3D Builder or Materialise Magics to fix the model automatically.
¶ 2. Anycubic Photon Workshop v3.0 function description.
The 3.0 version is capable of detecting whether the model file is corrupt, and repairing the damaged file.
If the file is damaged, a pop-up window will appear, prompting the user to select the 'Repair' option.
If you have further questions, we suggest you create an after-sales ticket and our After-sales engineers will help you solve the problem. (Reply time :1 working day)
Please click this link to submit your ticket: