Abnormal pop-up windows can be divided into two types: one is an error report for abnormal items during Auto Devive Check, and the other is a pop-up window prompt for abnormal printing during printing or the display of abnormal printing codes.
During device self-check, the connection between the mainboard and the Force sensor interface board is verified.
The device did not detect the Force sensor (strain gauge). You can perform a simple check following the troubleshooting steps below. Before troubleshooting, remove the resin vat and print platform, then turn off the device power switch and unplug the power cord to ensure safe operation.
Use the S2.0 Allen key to loosen the two screws securing the back cover of the device, and then reconnect the sensor cable at the mainboard end.
Poor contact of motor wires.
Motor wires became loose during transportation.
Use the S2.0 Allen key to loosen the two screws securing the back cover of the device, and then reconnect the sensor cable at the mainboard end.
When the printing platform has not reached the Z-axis limit switch position, the Force sensor has detected a specific pressure value, and the system determines that there is residue in the resin vat.
Resin residues, small protrusions on the release film, or damage to the Force sensor.
If you encounter this issue, first refer to the video below to clean the bottom of the resin vat. Then check if there are small protrusions on the release film. If small protrusions are found, it is recommended to replace the release film.
At the start of printing, the device identifies the change in force when the printing platform contacts the resin through the Force sensor, accurately determining the resin quantity in the resin vat.
i.e., The system-determined resin quantity in the tank (ml) < 100 (ml) + current resin quantity required by the sliced file (ml).
(If the resin quantity required by the sliced file exceeds the maximum volume of the tank (1000ml), the device will not display this prompt. Please wait until the printing process is halfway before pausing to add resin.)
Insufficient resin in the resin vat to complete the print.
1.If the resin in the tank is insufficient, add resin to the tank, but do not exceed the MAX positioning line, then click "Check again."
The device will perform resin detection again.
2.If this prompt occurs frequently, you can choose to click "Ignore," then go to the printing interface and click "Device Status" to check if the "Resin Content" and "Leveling" in the status bar are normal. If these two items display abnormalities, it may be due to damage to the Force sensor itself, preventing the device from detecting pressure values, resulting in an abnormal error.
The Force sensor did not detect separation force on the current layer.
To accommodate different types of resin, the device cancels this detection for printing layers with an exposure area <15mm*15mm.
Exposure issues, resin issues, parameter issues, environmental temperature issues, leveling issues causing model detachment, etc.
Remove the resin vat and print platform. Place an A4 paper on the exposure screen, go to "Tools" - "Exposure," select the first exposure image, and click "Exposure" to confirm whether the control screen and LCD screen exposure images match.
Avoid direct eye contact with the exposure image to prevent eye injury.
If you are using resin from a third-party brand, try using Anycubic official resin for a print test.
① If you can print normally with Anycubic official resin, we recommend consulting the resin supplier for suitable printing parameters or using the official test resin file "R_E_R_F" we provide. For detailed instructions on the "R_E_R_F" file, refer to the images below. This will help determine the most suitable printing parameters for your resin.
This file is stored on the USB flash drive.
② If the same issue occurs even when using Anycubic official resin, it is recommended to prioritize printing the "TEST Default Resin Fast.m5sp" test file from the USB drive. This helps to rule out potential problems caused by improper model support additions.
If, after printing the official test file "TEST Default Resin Fast.m5sp," you still do not see a formed model on the print platform, consider adjusting the bottom exposure time to 80 seconds.
If you find that only the bottom of the model is attached to the print platform, try increasing the normal exposure time.
In an environment below 20°C, resin flow is affected, negatively impacting printing. To optimize printing results, make full use of the heating function of the Air Heater & Purifier and the scheduled printing function of the M5s Pro.
First, enable the heating function of the Air Heater & Purifier. During this process, the device will gradually raise the ambient temperature inside the cover to your preset target temperature (recommended setting is 35°C), ensuring the resin is in the optimal printing state. Next, make full use of the M5s Pro's scheduled printing function. By presetting the time required for the Air Heater & Purifier to reach the target temperature, the device will automatically start printing when the countdown ends, improving the success rate of printing.
Remove the resin vat and clean the print platform. Place a leveling paper or A4 paper above the exposure screen on the left side. On the main interface, click "Tools" - "Move Z" - "Check Leveling." When the print platform slowly moves down to a stop (note that after the first descent to the bottom, it will first rise a certain distance and then slowly descend onto the screen, during which do not pull the leveling paper or A4 paper), pull the leveling paper or A4 paper to feel for significant resistance. Then, check the right side in the same way. If pulling on one or both sides is relatively easy, manually level and calibrate the print platform according to the steps in the video below.