Abnormal pop-up windows can be divided into two types: one is an error report for abnormal items during Auto Devive Check, and the other is a pop-up window prompt for abnormal printing during printing or the display of abnormal printing codes.
¶ Auto Devive Check:
¶ Force Detection:
¶ Principle of Operation:
During device self-check, the connection between the mainboard and the Force sensor interface board is verified.
¶ Possible reasons for this prompt include:
The device did not detect the Force sensor (strain gauge). You can perform a simple check following the troubleshooting steps below. Before troubleshooting, remove the resin vat and print platform, then turn off the device power switch and unplug the power cord to ensure safe operation.
¶ Solution:
Use the S2.0 Allen key to loosen the two screws securing the back cover of the device, and then reconnect the sensor cable at the mainboard end.
¶ Motor Status:
¶ Principle of Operation:
Poor contact of motor wires.
¶ Possible reasons for this prompt include:
Motor wires became loose during transportation.
¶ Solution:
Use the S2.0 Allen key to loosen the two screws securing the back cover of the device, and then reconnect the sensor cable at the mainboard end.
If the above steps do not provide assistance or if you encounter any other issues during subsequent use, we recommend that you create a support ticket.
The after-sales engineers will assist you in finding a solution to the problem(Reply time :1 working day)
Please click this link to submit your ticket:
After-sales Ticket Submission Page