Before troubleshooting, make sure to turn off the printer and disconnect the power cord to ensure safe operation.
Note: Please remove the printing platform and material box, and raise the Z-axis cantilever to facilitate the removal of the strain gauge assembly.
①Remove the silicone sleeve on the Z-axis cantilever and set it aside for subsequent installation.
②Tilt the printer and unplug the strain gauge wiring plug.
③Use an S2.5 Allen key to unscrew the screws that fix the strain gauge assembly.
①Separate the strain gauge assembly from the cantilever and pull it out.
②Replace the strain gauge assembly and insert the connecting wire into the cantilever hole.
③Use an S2.5 Allen key to install the fixed strain gauge assembly.
④Connect the strain gauge wiring plug back to the tension detection board port.
⑤Take out the previously removed silicone sleeve and install it on the Z-axis cantilever.
If the above steps do not provide assistance or if you encounter any other issues during subsequent use, we recommend that you create a support ticket.
The after-sales engineers will assist you in finding a solution to the problem(Reply time :1 working day)
Please click this link to submit your ticket: