●S2.5 Allen key
●S3.0 Allen key
Note: Please remove the printing platform and material box, and raise the Z-axis cantilever to facilitate the removal of the strain gauge assembly.
Before troubleshooting, please make sure to turn off the printer and disconnect the power cord to ensure safe operation.
①Remove the silicone sleeve on the Z-axis cantilever and set it aside for subsequent installation.
②Use the S3.0 Allen key to unscrew the screws that fix the strain gauge assembly.
①Use the S2.5 Allen key to unscrew the adapter plate assembly and unplug the strain gauge assembly wiring plug.
②Replace the strain gauge assembly and connect the strain gauge wiring plug back to the adapter plate port.
③Use the S2.5 Allen key to fix the adapter plate assembly.
④Use the S3.0 Allen key to install and fix the strain gauge assembly.
⑤Take out the previously removed silicone sleeve and install it on the Z-axis cantilever.
If the above steps do not provide assistance or if you encounter any other issues during subsequent use, we recommend that you create a support ticket.
The after-sales engineers will assist you in finding a solution to the problem(Reply time :1 working day)
Please click this link to submit your ticket:
After-sales Ticket Submission Page