After adjusting the X-axis belt, it is necessary to perform automatic leveling again.
① Check behind the print head module to see if the X-axis belt has fallen off. If it comes off, please reinstall it.
② Manually move the print head. If the print head jams or makes abnormal noise during the movement, adjust the X-axis tensioner to ensure that the print head module slides smoothly.
If the above steps do not provide assistance or if you encounter any other issues during subsequent use, we recommend that you create a support ticket.
The after-sales engineers will assist you in finding a solution to the problem(Reply time :1 working day)
Please click this link to submit your ticket:
After-sales Ticket Submission Page