The printer prompts this error because opening the timelapse function requires simultaneous access to the camera and USB flash drive. Please follow the steps below to check whether the camera and USB flash drive are connected.
First check whether there is the USB flash drive icon on the upper right of the interface. If it does not appear, it is that the printer does not access the USB flash drive. Please insert the USB flash drive into the printer USB port.
Then check whether the camera icon appears on the top right of the interface. If it does not appear, it means that the printer is not connected to the camera.
Please install the camera according to the document: Kobra 3 Combo Camera Installation Guide
If the above steps do not provide assistance or if you encounter any other issues during subsequent use, we recommend that you create a support ticket.
The after-sales engineers will assist you in finding a solution to the problem(Reply time :1 working day)
Please click this link to submit your ticket: