¶ Troubleshooting Guide
When the material tank is insufficient, please add resin or the release force is zero. If the error message is repeatedly displayed and the problem has not been solved, you can refer to the following steps to troubleshoot the problem.
¶ 1.Troubleshooting steps:
¶ Step 1: Check the mechanical condition
1. When you start printing, it prompts that the print platform is not installed. You can reinstall the print platform. If there is still a prompt, you can "stop" printing to further troubleshoot the problem.
2.Click "Advanced" - "Equipment self-test" - "Force Detection" to see if the icon is green. If it is not green, refer to step 2 to troubleshoot the problem.
¶ Step 2: Check the strain gauge harness
Please recheck whether the strain gauge harness plug is loose. Please refer to the operation steps：Photon Mono M7 Max strain gauge replacement guide-Setp 1.
If the above steps cannot solve the problem, refer to step 3 to calibrate the printing platform
¶ Step 3: Print platform calibration
1. Click Settings->System->About->Detailed information.
2.Click the device name 10 times in a row.
3.Click "Mechanical Calibration"(Tips: Do not click on the first two items).
4.Remove the printing platform - click "Removed" (do not attach the model to the printing platform, and it is recommended to clean the printing platform to avoid affecting the accuracy of the data).
5.Install the print platform-click“Installed”.
6.Click "OK" when calibration is complete, and click any function to exit "Mechanical Calibration".
