If the support structure is difficult to disassemble, please gently remove the supports using tools such as pliers or scissors after the printing process is complete. Be cautious not to damage the model.
Please verify if the printer is configured with appropriate support parameters. Excessive values for the insertion distance and top width corresponding to the model can make the support structure hard to remove, while values that are too small can result in inadequate support for the model. It is recommended to determine the suitable support parameters based on multiple prints using the printer.
Please verify if the printer is set with proper exposure parameters. Excessive values for the normal exposure time can lead to a model that is overly rigid or brittle. Attempt reducing the normal exposure time and perform multiple prints to determine the appropriate printing parameters.
If the troubleshooting methods mentioned above do not provide assistance, please consult the store from which the equipment was purchased and provide them with detailed troubleshooting steps. Professional technicians will be available to assist you in resolving the issue.